Every designer and brand who uploads a new Collection on Wowcracy is committed, like we are, to creating a unique wow experience for you. If you have a doubt, curiosity or just a special request you want to ask to the Designer or to us, just get in touch through the project page or email at email@example.com. At the moment we are not able to offer a standard return or exchange policy. But what we ask to every designer and brand is to be as flexible as possible in order to welcome every customer need. On every collection the Designer will clearly indicate on which items an exchange or return policy will be available. And we will facilitate the process in case a return or an exchange is required for any of your pre-orders.